FAFB Services Frequently Asked Questions

Contents Index (with approx. Q&A number ranges) These links lead to the series of questions about a particular service or activity. Select a question to read the correct answer.
General Services:1-5 | Child Development Center:6-10 | Family Child Care:11-14 | Youth Programs | Teen Center:20 | Deel Community Center:21 | Dining Facilities:22-30 | Library:31-40 | Fitness Center:41-48 | Lodging:49-54 | Wood Crafts:55-63 | Auto Hobby:64-72 | Engraving:73 | Arts & Crafts:74-78 | Sports Range:85 | Clear Lake:86-91 | Outdoor Rec:89-92 | Pool:95 | Funspot:96-98 | Tickets & Travel:94&99-108 | Club Fairchild:109-113
  1. When is the Non-Appropriated Fund (NAF) sale and who is allowed purchase items?
  2. How do I go about requesting Special Morale & Welfare Funds, and what can I purchase?
  3. What do I need to do to have a fundraiser?
  4. How can I use my unit’s Morale Money (Services Bucks) Certificates?
  5. Why do I need to out-process through your NAF office?
  6. How does Services determine childcare fees?
  7. Why is BAH included when families live on base?
  8. How do I place my child on the waiting list for the Child Development Center and the School Age Program?
  9. Is part time care available at the CDC?
  10. Is the CDC or Youth Center hiring?
  11. What is the Family Child Care (FCC) subsidy program and how do I apply?
  12. How does Services determine childcare fees?
  13. Why is BAH included when families live on base?
  14. How do I get child care on the weekends or evenings?
  15. Is the CDC or Youth Center hiring?
  16. What youth sports programs are offered?
  17. How does Services determine childcare fees?
  18. Why is BAH included when families live on base?
  19. How do I place my child on the waiting list for the Child Development Center and the School Age Program?
  20. What activities are offered at the Teen Center?
  21. How much does it cost to have your wedding and reception at the Deel Community Center?
  22. Why can't retirees eat in the Warrior Dining Facility?
  23. Why can't customers have input into the Dining Facility menus?
  24. Why do we have the same food items every 14 days?
  25. Why can't dependants eat in the dining facility?
  26. Who is allowed to purchase flight meals?
  27. Why do menu prices sometimes change, for instance last week I paid 25 cents for a Banana but today it was 35 cents?
  28. Why can’t I purchase food for someone else on my Meal Card?
  29. Why is there a dress code for the Dining Facility?
  30. Is there any place on base where we can have breakfast other than Burger King?
  31. What is the Library’s operating hours?
  32. Why is the Library closed on Saturdays?
  33. Does the Library have Internet and Wi-Fi access?
  34. Why is the Internet and Wi-Fi access so slow at the Library?
  35. Does the Library Computer Lab have CAC readers?
  36. May I use the phone to make a DSN call at the Library?
  37. Can you send a DSN FAX at no charge from the Library?
  38. May I access the Library catalog from home?
  39. May I renew Library materials over the phone?
  40. May I borrow a book from another Library?
  41. What is the Fitness Center’s operating hours?
  42. Is the Fitness Center hot tub working?
  43. Can we sign out fitness equipment for off-site unit PT?
  44. What incentive programs does the Fitness Center have and how do I sign up?
  45. When do assigned lockers convert to daily use at the Fitness Center?
  46. How do I sign up for personal training?
  47. How many laps on the indoor track is it for 1.5 miles?
  48. How many laps on the outdoor track for 1.5 miles?
  49. What is Lodging’s Space A (Availability) Policy?
  50. What are the room rates at Lodging?
  51. What are Lodging’s check-in/check-out times?
  52. Do you have pet friendly rooms?
  53. Does Lodging have directions to restaurants/theaters in the local area?
  54. Does Lodging provide phone numbers for activities on base?
  55. Can we bring our own wood into the Wood Craft Center?
  56. Why aren't more varieties of wood available at the Wood Craft Center?
  57. What does it take to use the equipment in the Wood Craft Center?
  58. What is the age limit to use the Wood Craft Center?
  59. Do we have to special order flag display cases at the Wood Craft Center?
  60. Does the Wood Craft Center have blueprints for building furniture?
  61. If I have a qualification card from another base is it valid at the Wood Craft Center?
  62. Will the Wood Craft Center build something for us?
  63. Does the Wood Craft Center do refinishing?
  64. Why don’t you loan out tools at Auto Hobby Center?
  65. Why can’t I have my child in the Auto Hobby Center with me while I work on my car?
  66. Do you do emission testing at the Auto Hobby Center?
  67. Do you offer classes at the Auto Hobby Center?
  68. Do you have a towing service at the Auto Hobby Center?
  69. Do you do service work at the Auto Hobby Center?
  70. Why don’t you take the Star Card at the Auto Hobby Center?
  71. Do you have a paint booth at the Auto Hobby Center?
  72. What are the hours of operation at the Auto Hobby Center?
  73. How soon can I have my custom made product from the Arts & Crafts Center?
  74. If I don’t see the product on display at the Arts & Crafts Center, can I still get it?
  75. How much does embroidery cost at the Arts & Crafts Center?
  76. How soon can I have my custom made product from the Arts & Crafts Center?
  77. Can my children help me with my Do-It-Yourself Picture Framing Project at the Arts & Crafts Center?
  78. How soon can I have my custom made product from the Arts & Crafts Center?
  79. Why do I have to pay for my left over materials in the Frame Shop?
  80. Why did it cost me more this time then the last time I came to the Frame Shop?
  81. Why do I need to take the class in order to use the Framing Shop?
  82. If I order specific materials for Do-It-Yourself framing, when will it arrive?
  83. Why did my framing materials get rolled back into inventory?
  84. How much does a frame cost at the Arts & Crafts Center?
  85. Where is the Sports Range?
  86. Where are the bathrooms at Clear Lake?
  87. What fish are in Clear Lake?
  88. Where do I park my boat trailer at Clear Lake?
  89. How long is a weekend rental at Equipment Checkout?
  90. Where can I go skiing and does Outdoor Recreation sell passes?
  91. What are the hours of operation for Equipment Checkout?
  92. What kind of boats do you rent at Equipment Checkout?
  93. How do I go about putting an item in the Vehicle Sales Lot?
  94. Can I buy ski lift tickets through ITT?
  95. What are your pool hours?
  96. Does the Funspot have bowling leagues?
  97. Does the Funspot have family programs?
  98. Does the Funspot have party packages?
  99. How much is a round trip ticket from Spokane to Seattle through ITT?
  100. Does the ITT bus have a bathroom?
  101. Does ITT charge an additional fee for local events bought through TicketsWest?
  102. Can I buy ski lift tickets through ITT?
  103. Are your airline tickets cheaper than the internet?
  104. Where are the seats for ITT’s Seahawks packages located?
  105. Are ITT’s tickets for the Spokane Symphony discounted?
  106. Can I change my tickets here after I book them with ITT?
  107. Can I book my travel or ticket arrangements at either ITT office?
  108. Is it cheaper to book a cruise through ITT than off the internet?
  109. Do I have to have a credit card to be a Club member?
  110. Why don’t you offer 50% discounts on alcohol?
  111. Why can’t I use my coupons on alcohol in Club Fairchild?
  112. Why is there a price difference on special functions as compared to lunch?
  113. Why can’t I bring my food and beverage in the club if I host an event?

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Q: When is the Non-Appropriated Fund (NAF) sale and who is allowed purchase items?

The NAF Sale is on the last Thursday of each month from 0930-1230. Anyone who has access to get on Fairchild AFB can purchase items. However, the NAF Sale will not sponsor people to get onto the base. Items can be purchased with cash, checks, Visa or MasterCard.

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Q: How do I go about requesting Special Morale & Welfare Funds, and what can I purchase?

The form can be requested by contacting the base Protocol office at 247-2127, or the 92d Services Squadron Resource Management Flight at 247-2545. Items that can be reimbursed are light refreshments such as cake, coffee, punch, cookies, and juice. We cannot reimburse for taxes, flowers, paper/plastic products, meat trays or heavy hors d'oeuvres. 

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Q: What do I need to do to have a fundraiser?

In accordance with Air Force Instruction 34-223, all fundraisers must be approved by the Mission Support Group Commander. The worksheet can be e-mailed to the requestor by contacting the base Private Organization Monitor at 247-2545. The worksheet needs to be submitted at least 3 weeks prior to the fundraiser to allow enough time to be reviewed for approval/disapproval. Fundraisers involving preparation or handling of food must be approved by the base Military Public Health office.

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Q: How can I use my unit’s Morale Money (Services Bucks) Certificates?

They can only be used in Services activities on Fairchild AFB. The event must be open to all organization members. You can purchase food and beverage as well as rent items such as boats or bowling lanes.

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Q: Why do I need to out-process through your NAF office?

Any outstanding debts to Services must be paid prior to an individual retiring or PCSing. The only way we can collect those amounts is for all military personnel to out-process through our office. Out-processing is done Monday – Friday, between the hours of 0800-1030 and from 1300-1600. DoD ID is needed. 

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Q: How does Services determine childcare fees?

Parents are asked to provide income statements/LES’s for each working member of the household. In the case of military members; base pay, BAS, any regular special duty pay, and BAH are included in determining annual salary. For civilians an annual gross salary is used. If the family is a dual military family then the BAH of the senior member is used. Once annual salaries are calculated then the fees are established based on the category the family falls into. Fees are only calculated once a year.

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Q: Why is BAH included when families live on base?

In all cases when total income for military members is being calculated, the BAH Type II chart is used to stipulate housing allowance. This creates a consistency between those individuals living on base and those living off. BAH is included for those living on base because it is considered a living allowance even though it is not seen in the paycheck. 

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Q: How do I place my child on the waiting list for the Child Development Center and the School Age Program?

The front desk staff at either facility can provide you with a waiting list application and introduction package. You will be required to fill out the DD Form 2606 and subsequent questionnaires. Children are placed on the waiting list by their priority of care and the date the DD Form 2606 was processed by the desk staff. Wait time for being placed into care varies depending on the age of your child and the movement of children already enrolled in the programs.

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Q: Is part time care available at the CDC?

Absolutely! Part time care is available for children on a space available basis. Parents can contact the CDC to reserve care. Parents with children enrolled in the CDC also have the opportunity to rent their slot if they are not using it for any particular time. These slots are advertised on a bulletin board in the CDC lobby. Parents of a 2 to 3 year old can also take advantage of our Part Day Toddler Program. This program meets three mornings each week, providing a wonderful opportunity for your toddler to socialize with others their age and learn a thing or two at the same time. 

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Q: Is the CDC or Youth Center hiring?

The CDC and the Youth Center are always on the lookout for individuals who are enthusiastic about working with youth. Although experience is always nice it is definitely not required. We offer a top notch training program for our staff that encourages growth and success. Our pay rates are competitive and often times much higher than anywhere in the local community. Any person interested in working in the CDC or Youth Center needs to see our friendly Human Resource Office for further details and to get an application.

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Q: What is the Family Child Care (FCC) subsidy program and how do I apply?

A. Because FCC providers care for children in smaller ratios they charge more for their services. With limited spaces in the CDC and YC, the AF Subsidy Program enables FCC providers to charge the same rates as the CDC and YC. The Air Force reimburses the provider the difference between what they normally charge and what the CDC and YC charges. Parents apply for this program by making an appointment with the FCC office at 247-5336. When parents come to the appointment they need to bring a completed DD Form 2652, Application for Department of Defense Child Care Fees and their most recent LES. FCC staff will calculate and determine what fee category the family qualifies for and notify both parents and provider. 

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Q: How does Services determine childcare fees?

A. Parents are asked to provide income statements/LES’s for each working member of the household. In the case of military members; base pay, BAS, any regular special duty pay, and BAH are included in determining annual salary. For civilians an annual gross salary is used. If the family is a dual military family then the BAH of the senior member is used. Once annual salaries are calculated then the fees are established based on the category the family falls into. Fees are only calculated once a year.

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Q: Why is BAH included when families live on base?

A. In all cases when total income for military members is being calculated, the BAH Type II chart is used to stipulate housing allowance. This creates a consistency between those individuals living on base and those living off. BAH is included for those living on base because it is considered a living allowance even though it is not seen in the paycheck

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Q: How do I get child care on the weekends or evenings?

Many of our Family Child Care Providers offer care during the evenings and on weekends. The monthly Family Child Care provider roster lists all the providers and the care they have available. A parent simply needs to contact the provider to set up the care. For those parents needing care during an exercise, Extended Duty Care is available. This program offers free child care in an FCC home during exercises and inspections. A parent would need to contact the Extended Duty Care providers listed on the Family Child Care Providers monthly roster. 

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Q: Is the CDC or Youth Center hiring?

The CDC and the Youth Center are always on the lookout for individuals who are enthusiastic about working with youth. Although experience is always nice it is definitely not required. We offer a top notch training program for our staff that encourages growth and success. Our pay rates are competitive and often times much higher than anywhere in the local community. Any person interested in working in the CDC or Youth Center needs to see our friendly Human Resource Office for further details and to get an application.

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Q: What youth sports programs are offered?

Youth Programs offers a wide variety of sports for children ages 3 to 12. The Start Smart Program is an adult and child interactive program that offers a skills introduction to basketball, soccer, baseball, and football for children ages 3 to 4. Throughout the year, opportunities to participate in basketball, soccer, tee-ball, baseball, volleyball, flag football, and micro soccer are available for children between the ages of 5 and 12. Registration for all sports is done through the Youth Center and physicals are required before participation.

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Q: How does Services determine childcare fees?

Parents are asked to provide income statements/LES’s for each working member of the household. In the case of military members; base pay, BAS, any regular special duty pay, and BAH are included in determining annual salary. For civilians an annual gross salary is used. If the family is a dual military family then the BAH of the senior member is used. Once annual salaries are calculated then the fees are established based on the category the family falls into. Fees are only calculated once a year.

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Q: Why is BAH included when families live on base?

In all cases when total income for military members is being calculated, the BAH Type II chart is used to stipulate housing allowance. This creates a consistency between those individuals living on base and those living off. BAH is included for those living on base because it is considered a living allowance even though it is not seen in the paycheck. 

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Q: How do I place my child on the waiting list for the Child Development Center and the School Age Program?

A. The front desk staff at either facility can provide you with a waiting list application and introduction package. You will be required to fill out the DD Form 2606 and subsequent questionnaires. Children are placed on the waiting list by their priority of care and the date the DD Form 2606 was processed by the desk staff. Wait time for being placed into care varies depending on the age of your child and the movement of children already enrolled in the programs.

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Q: What activities are offered at the Teen Center?

Aside from the great daily opportunities for open recreation and socialization, the Teen Center provides a wide range of character building activities. The Youth Employment Skills Program offers teens an opportunity to gain valuable employment skills in different locations on base while acquiring money that goes towards college. The Youth of the Year program focuses a teen’s concentration on making great decisions and helping their community. The Youth of the Year selected for different Major Commands has had an opportunity in the past to attend the prestigious Presidential Classroom in Washington, D.C. FREE of charge. The Keystone Club is an opportunity for teens to serve their community and fellow teens through various projects. A monthly activity calendar packed with outstanding opportunities for teens can be found in The Link.

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Q: How much does it cost to have your wedding and reception at the Deel Community Center?

The Deel Community Center offers a beautiful ballroom that is a great location for any special event. The cost to hold an event in the ballroom is $20 per hour, with one hour for set up and clean up. You can also reserve a wedding package which gives you the ballroom for the entire day at the low price of $100. All fees include the use of the kitchen, sound system, tables, and chairs. If you are having a smaller get together and would prefer a smaller venue, there are 2 conference rooms available which each hold approximately 50 people. The cost to use those rooms is $10 per hour. For any functions with food there is a $50 deposit that will be refunded providing the room is restored to its original set up. Any catering done for a function must be provided by Club Fairchild. Potlucks and cakes for events are allowed. 

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Q: Why can't retirees eat in the Warrior Dining Facility?

In response to increasing cuts in funding, AMC/CC issued a policy letter restricting retirees from eating in the dining facility. The only meals authorized for retirees are the Air Force Birthday, Thanksgiving, and Christmas.

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Q: Why can't customers have input into the Dining Facility menus?

We work with one AF menu that we cannot alter, with the exception of items that are unique to the local area. In that case, we would have to seek approval from higher headquarters to offer the item. However, we would be happy to take your suggestions and send it up our chain of command.

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Q: Why do we have the same food items every 14 days?

The AF menu is a 14 day menu, however, we are able to swap the lunch and dinner menus in any given day so it gives us the flexibility of a 28 day menu.

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Q: Why can't dependants eat in the dining facility?

The purpose of our dining facility is to feed Airmen that are on Essential Station Messing, and we are funded accordingly. If we allowed dependants to eat, we would not have the manning or funding to feed the Airmen.

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Q: Who is allowed to purchase flight meals?

Active Duty, Guard, Reserve and Passengers are authorized to purchase flight meals as long as the mission they are on is 3 hours or longer. Anyone that is authorized to eat in the dining facility may purchase a flight meal/ground meal.

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Q: Why do menu prices sometimes change, for instance last week I paid 25 cents for a Banana but today it was 35 cents?

We receive a weekly list of updated food prices. As we update what we pay for food it is reflected on what the customer pays as well. If we pay $1 a pound for bananas one week then pay $2 a pound the next week, this is going to cause the price the customer pays to go up.

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Q: Why can’t I purchase food for someone else on my Meal Card?

The government has to be able to account for the meals it sells. If you are purchasing food for you and your friend, than the head count for that meal will be incorrect. Likewise, you cannot use your meal card to purchase food for someone receiving BAS because they are already receiving money for food from the government. This constitutes fraud.

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Q: Why is there a dress code for the Dining Facility?

To maintain proper sanitation standards and professionalism.

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Q: Is there any place on base where we can have breakfast other than Burger King?

Other than Burger King, the only facilities on base open for breakfast are the Warrior and Ross Dining facilities. Only active duty military or civilians on orders are allowed to eat there. We recommend restaurants near the base who serve breakfast.

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Q: What is the Library’s operating hours?

Mon-Thur 10-8pm, Fri 10-5:30pm, and Sun 10-6:30pm. We are closed on Sat and Federal Holidays.

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Q: Why is the Library closed on Saturdays?

To best support our adult student population we chose to be open on Sundays to allow students to research and prepare classroom work for the following week. Nearby libraries (Airway Heights/Medical Lake/Cheney) are all open on Saturdays for your convenience, while only the local university and Cheney libraries are open on Sundays.

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Q: Does the Library have Internet and Wi-Fi access?

Yes. You can even access the Wi-Fi from outside the Library after hours.

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Q: Why is the Internet and Wi-Fi access so slow at the Library?

The Internet and Wi-Fi are currently working to capacity. There is an expansion project planned that will boost our capabilities.

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Q: Does the Library Computer Lab have CAC readers?

Yes.

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Q: May I use the phone to make a DSN call at the Library?

Yes, but as we only have 2 lines, we ask that you make it a brief call.

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Q: Can you send a DSN FAX at no charge from the Library?

Yes, we can FAX to a DSN number, a local number or a toll-free number for you.

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Q: May I access the Library catalog from home?

Yes, please come into the Library and we can demonstrate how to do it.

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Q: May I renew Library materials over the phone?

Yes, please call 247-5556.

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Q: May I borrow a book from another Library?

Yes, please come into the Library and we can help you with your request.

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Q: What is the Fitness Center’s operating hours?

0430-2230 M-F
0900-2000 Weekends and Holidays (All holidays except Thanksgiving and Christmas)

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Q: Is the Fitness Center hot tub working?

Yes, unless otherwise posted on the door.

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Q: Can we sign out fitness equipment for off-site unit PT?

No, but equipment (basketballs, softballs, etc…) can be signed out for FTAC, ALS, course work and special functions.

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Q: What incentive programs does the Fitness Center have and how do I sign up?

The Fitness Center offers the 1 million pound club; lazy triathlon; aerobic challenge; swim, bike, and run clubs. Get more information and sign up at the front desk.

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Q: When do assigned lockers convert to daily use at the Fitness Center?

Assigned lockers will be converted to 100% daily use by 31 Dec 07. We will work with deployed Airmen on a case by case basis to take care of their personal belongings.

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Q: How do I sign up for personal training?

The Fitness Center staff is trained as personal trainers. They can provide training for you at no cost (5 monthly sessions and monthly follow-up). If you would like, you can also be referred to a contract personal trainer for $35.00 a session (indefinitely).

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Q: How many laps on the indoor track is it for 1.5 miles?

24 (16 laps for a mile)

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Q: How many laps on the outdoor track for 1.5 miles?

2

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Q: What is Lodging’s Space A (Availability) Policy?

Lodging’s current occupancy rate determines how early a customer can make Space A reservations.

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Q: What are the room rates at Lodging?

Our room rates range from $28.00 to $53.00, depending on availability and needs of the guests.

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Q: What are Lodging’s check-in/check-out times?

Our check-in time is anytime after 2 pm, however guests can check in earlier if rooms are available. Check-out time is 11 am unless otherwise arranged with the front desk.

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Q: Do you have pet friendly rooms?

Yes we do. For a guest to get a pet friendly room they must provide a verification of current shot records upon check in. Guests are only allowed two pets per stay and are limited to the types of pets authorized to stay.

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Q: Does Lodging have directions to restaurants/theaters in the local area?

Yes, the Lodging front desk can provide maps, telephone numbers and hours of operation.

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Q: Does Lodging provide phone numbers for activities on base?

The guest directory in the rooms provides a listing of the different activities on base and their hours of operation.

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Q: Can we bring our own wood into the Wood Craft Center?

Yes. Even though purchasing wood from the shop helps offset the cost of operating the facility, customers can bring in their own wood.

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Q: Why aren't more varieties of wood available at the Wood Craft Center?

The shop carries an inventory of the most commonly used woods. If it is not available in the shop, we can special order it for you and have it in the shop every Thursday.

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Q: What does it take to use the equipment in the Wood Craft Center?

You have to have an AF Form 1451 Qualification card, which can be obtained by either taking the woodworking classes or passing a bypass test showing you are completely familiar with all the machinery in the shop.

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Q: What is the age limit to use the Wood Craft Center?

You must be 16 years of age and possess an AF Form 1451 to use the majority of the equipment in the shop. We do have a youth apprentice program for ages 12-16, but a parent must be present and knowledgeable of the equipment. They also assume sole responsibility for the child.

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Q: Do we have to special order flag display cases at the Wood Craft Center?

No. We carry many different styles of display and shadow boxes on hand. All you need to do is stop by, pick the style you like and take it home.

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Q: Does the Wood Craft Center have blueprints for building furniture?

Yes. We subscribe to three of the most current woodworking magazines and we have a master index for each plan. We also have a large array of books available for use.

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Q: If I have a qualification card from another base is it valid at the Wood Craft Center?

We honor other bases’ AF 1451's but we ask you complete the bypass test (which is free) to show us you are comfortable with using our equipment.

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Q: Will the Wood Craft Center build something for us?

Yes. We do custom orders at $30.00 per hour.

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Q: Does the Wood Craft Center do refinishing?

No. Environmental regulations do not allow us to chemically strip wood in the shop.

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Q: Why don’t you loan out tools at Auto Hobby Center?

We provide these tools for our customers to use when they rent a bay.

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Q: Why can’t I have my child in the Auto Hobby Center with me while I work on my car?

This is purely for safety reasons. When customers are working under the hood of their car it is very difficult to maintain control over a child.

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Q: Do you do emission testing at the Auto Hobby Center?

No, that is done by the state. We are currently working on becoming a certified emission repair facility.

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Q: Do you offer classes at the Auto Hobby Center?

No, but we offer one on one instruction.

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Q: Do you have a towing service at the Auto Hobby Center?

No, this would not be a cost effective service for the center to provide

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Q: Do you do service work at the Auto Hobby Center?

Yes, we have ASE certified mechanics and provide a variety of service work on an appointment basis.

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Q: Why don’t you take the Star Card at the Auto Hobby Center?

The Star Card is offered from AAFES for use in AAFES facilities.

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Q: Do you have a paint booth at the Auto Hobby Center?

No, the paint booth was closed 3 years ago due to environmental and economic concerns.

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Q: What are the hours of operation at the Auto Hobby Center?

Tuesday thru Saturday 0900-1800 Closed Sundays, Mondays and Holidays Beginning 2 Jan, we will be open Tuesday thru Friday 1000 – 2100 and Saturdays 0900 – 1700.

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Q: How soon can I have my custom made product from the Arts & Crafts Center?

Normal completion of engraving and picture framing special orders is 3 working days if the item is in stock. If the item needs to be ordered, a week to 10 days is required for completion.

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Q: If I don’t see the product on display at the Arts & Crafts Center, can I still get it?

Arts & Crafts facilities are major purchasers and can locate anything in the market. If a certain product is available at another location we can find it for you.

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Q: How much does embroidery cost at the Arts & Crafts Center?

An embroidery image has to be digitized before the computer program can read the image. There would be a digitizing cost and a stitching cost, which is determined by the amount of stitches required.

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Q: How soon can I have my custom made product from the Arts & Crafts Center?

Normal completion of engraving and picture framing special orders is 3 working days if the item is in stock. If the item needs to be ordered, a week to 10 days is required for completion.

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Q: Can my children help me with my Do-It-Yourself Picture Framing Project at the Arts & Crafts Center?

Arts & Crafts has a Youth Apprenticeship Program in place. Interested youths need to be 12 years of age and can assist the sponsor with personal projects. The Frame Shop Manager may qualify the child as soon as they display safe operation in the facility and all of its equipment.

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Q: How soon can I have my custom made product from the Arts & Crafts Center?

Normal completion of engraving and picture framing special orders is 3 working days if the item is in stock. If the item needs to be ordered, a week to 10 days is required for completion.

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Q: Why do I have to pay for my left over materials in the Frame Shop?

The Frame Shop has a very difficult time selling small left over portions of stock, especially if that item was specially ordered. If a customer uses frame molding from our inventory, a 2 foot piece is required before placing it back into inventory.

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Q: Why did it cost me more this time then the last time I came to the Frame Shop?

The Frame shop gives discounts to all custom picture framing customers. The amount of the discount depends on the total amount of the order. If a custom order is considered a RUSH, the discount is waived.

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Q: Why do I need to take the class in order to use the Framing Shop?

Class participation is required to ensure Do-It-Yourself patrons have a clear understanding of office policies and safe operation of equipment.

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Q: If I order specific materials for Do-It-Yourself framing, when will it arrive?

Goods are ordered on Tuesdays and most materials arrive by COB Friday. Exceptions to that rule apply when the distributor is out of that particular stock and the item needs to be ordered from a different location.

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Q: Why did my framing materials get rolled back into inventory?

After sitting for 90 days, Do-It-Yourself materials take the risk of getting damaged, so those inventoried items are placed back into inventory for use by other customers.

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Q: How much does a frame cost at the Arts & Crafts Center?

The price depends on the type of frame, the number of feet required to go around the image, the style of matting, the type of glass, etc. The best thing to do is to come in and look at the options.

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Q: Where is the Sports Range?

From the main gate continue to travel down Mitchell Drive (the main road as you come on base) until you reach the four way intersection. Veer to the left on Hansell Avenue and continue until you just pass housing. On the left you will see a road called Old Taxiway. Take that road past housing (you are on the opposite side of the fence from housing) and you will run right into the Sports Range.

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Q: Where are the bathrooms at Clear Lake?

The bath house is located behind the main lodge. It is a large wooden structure with a men’s and women’s restroom complete with bathrooms, showers, and changing rooms.

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Q: What fish are in Clear Lake?

Clear Lake has several breeds of fish to include Brown Trout, Rainbow Trout, Largemouth Bass, Crappie, Blue Gill Sunfish, Catfish, and even a few Walleye.

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Q: Where do I park my boat trailer at Clear Lake?

There are multiple trailer parking spots behind the main lodge at the base of the hill.

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Q: How long is a weekend rental at Equipment Checkout?

You pick up an item on Friday after 1200 and return it on Monday by 1100. Please make reservations up to 30 days in advance for all large equipment.

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Q: Where can I go skiing and does Outdoor Recreation sell passes?

The Fairchild area is host to many ski resorts to include Mt. Spokane, 49 Degrees North, Schweitzer Mountain, and Lookout Pass. We sell discounted lift tickets to all of these mountains.

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Q: What are the hours of operation for Equipment Checkout?

Monday through Friday 0800-1700 and Saturday 0700-1200. We are closed on Sundays and Holidays.

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Q: What kind of boats do you rent at Equipment Checkout?

Equipment Checkout has over 75 watercrafts to rent ranging from 12-foot fishing boats to 20-foot Tahoe fish/ski combo boats with wakeboard towers.

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Q: How do I go about putting an item in the Vehicle Sales Lot?

Come into Equipment Checkout and fill out our registration form. The fee is $10 per month. Once the forms are filled out, you choose the location at the lot and place your "For Sale" sign on your item and our receipt in the windshield.

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Q: Can I buy ski lift tickets through ITT?

ITT does not sell ski lift tickets, but Outdoor Recreation does.

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Q: What are your pool hours?

It really depends on the season and the type of activity you are looking for. The best bet is to contact the pool at 247-2242 or Outdoor Recreation at 247-2511

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Q: Does the Funspot have bowling leagues?

Yes. We have leagues available for all ages and skill levels. Leagues start yearly in September and run until May.

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Q: Does the Funspot have family programs?

Yes. We have a Family Fun Day every Sunday from 1-7pm with reduced prices on all activities.

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Q: Does the Funspot have party packages?

We offer several party packages from children's birthday party packages that include bowling and a food item, skate parties, squadron parties, or we can custom build a package to suit your needs.

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Q: How much is a round trip ticket from Spokane to Seattle through ITT?

The average price is approximately $130.00 for a round trip ticket from Spokane to Seattle.

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Q: Does the ITT bus have a bathroom?

Our trips that use 47-passenger busses or larger all have bathrooms on board.

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Q: Does ITT charge an additional fee for local events bought through TicketsWest?

No, ITT does not charge any additional fee for tickets bought through TicketsWest.

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Q: Can I buy ski lift tickets through ITT?

ITT does not sell ski lift tickets, but Outdoor Recreation does.

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Q: Are your airline tickets cheaper than the internet?

Yes, on average airline tickets are 10% cheaper when bought from ITT.

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Q: Where are the seats for ITT’s Seahawks packages located?

Section 315 or 316, depending on the game and what tickets we are able to procure.

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Q: Are ITT’s tickets for the Spokane Symphony discounted?

Yes, on average tickets are 20% cheaper when bought from ITT.

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Q: Can I change my tickets here after I book them with ITT?

No. After tickets are booked they must be changed by the airline directly.

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Q: Can I book my travel or ticket arrangements at either ITT office?

Yes, we are capable of supporting all your travel needs in either location.

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Q: Is it cheaper to book a cruise through ITT than off the internet?

Yes, on average cruises are at $100 per couple cheaper when bought from ITT.

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Q: Do I have to have a credit card to be a Club member?

Air Force policy states that individuals wishing to be club members must have a line of credit with the bank that manages the club card program.

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Q: Why don’t you offer 50% discounts on alcohol?

The Air Force policy on the deglamorization of alcohol prohibits us from reducing drink prices by 50%, except when it is offered as complimentary with a meal.

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Q: Why can’t I use my coupons on alcohol in Club Fairchild?

The Air Force policy on the deglamorization of alcohol prohibits the use of coupons for alcoholic beverages.

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Q: Why is there a price difference on special functions as compared to lunch?

Special functions are much more elaborate than our normal lunch operation. They typically involve a greater amount of setup and the meals and service levels are much more detailed with higher labor cost.

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Q: Why can’t I bring my food and beverage in the club if I host an event?

Air Force Instructions specifically prohibit customers from bringing in their own food and beverage for functions held at the club. This is primarily for public health reasons. The Manager may authorize exceptions to this policy only when the club does not have the resources to produce, obtain or contract for the items needed.

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